Hexaspot
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If you've ordered a Midas-926 through Hexaspot please contact us with your email and order number of the Midas-926 to get a coupon code for free firmware flashing service. Postage back & forth still has to be paid by the customer.
IMPORTANT: If you have a micro SD card in your hotspot follow the guide here. We don't provide micro SD card flashing service.
For customers outside of the EU order Midas flashing service here.
Bulk flashing: If you have more than 1 please contact us to get a bulk discount coupon.
Midas 926 hotspot owners can flash the COTX firmware and then connect their Midas hotspot to the COTX Hotspot Cloud Service to install various FlexiMining apps. This allows Midas hotspot to get other crypto mining rewards besides Helium $HNT.
COTX Firmware Flashing Assistant only includes the service to help customer flash COTX firmware.
As a Midas hotspot owner, you can flash the COTX firmware by following the manual we provide (free of charge). Or you can choose this COTX Customer Service and mail the hotspot to COTX Partners, who will help you finish the COTX Firmware flashing and mail the hotspot back to you.
Postage
The postage of the hotspot to Hexaspot is the full responsibility of the user. The service fee as stated does not include any postage fee. At checkout, the postage fee for shipping the unit back to you will be calculated. Make sure to provide us with shipping information as soon as possible.
When shipping the items to us it's VERY IMPORTANT TO INCLUDE THE INVOICE YOU GET AFTER ORDERING IN THE BOX so we know the item belongs to you.
The units should be shipped to the following address for repair:
Hexaspot
Molenvaart 170
Anna Paulowna
1761AN
The Netherlands
Hexaspot is not liable for any shipping damages.
Service costs are non-refundable.

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